// Backup & recovery · Surrey, BC
Backup & Disaster Recovery in Surrey
Backups that are actually tested, Microsoft 365 data that is actually backed up, and a recovery plan written before the bad day, not during it.
// Overview
A Backup Isn’t a Backup Until You’ve Restored It
Many businesses find out their backup didn’t work on the day they need it: the job had been failing quietly for months, the drive was in the same room as the server, or nobody knew Microsoft 365 email and OneDrive files were not being backed up at all. Microsoft keeps your service running, but protecting your data is your responsibility.
We back up servers, key computers and Microsoft 365 to secure, encrypted storage, keep copies off-site in Canada, and test restores on a schedule. Then we write a business continuity plan with you: what gets restored first, how long it takes, and who does what if a server dies, ransomware strikes or the office floods.
Call 604-359-5284 and ask us to check whether your current backups would actually restore.
// What’s included
What Backup & Disaster Recovery Includes
Server and workstation backup
Image-level backups of servers and critical computers, so a whole machine can be restored, not just files.
Microsoft 365 backup
Email, OneDrive, SharePoint and Teams backed up separately from Microsoft, with point-in-time restores.
Off-site, encrypted copies
At least one copy outside your building and one isolated from your network, stored in Canadian data centres.
Daily monitoring
Every backup job is checked every day. Failures are fixed, not just logged.
Restore testing
Files, mailboxes and full machines are restored on a schedule to prove the backups work.
Continuity plan
A written disaster recovery plan with recovery priorities, time targets and contacts, reviewed once a year.
// 3-2-1 + 1
Three Copies, Two Kinds of Storage, One Off-Site, One Out of Reach
The 3-2-1 rule is the backbone of every backup plan we build: your live data plus two backups, on two different kinds of storage, with one kept off-site.
Ransomware changed the rules slightly, so we add one more: a copy that is immutable or offline, which an attacker inside your network can’t encrypt or delete.
| Restore test | How often |
|---|---|
| Individual files | Monthly |
| Mailboxes & OneDrive | Quarterly |
| Full server or PC | Twice a year |
| Disaster recovery plan | Reviewed yearly |
// Why us
Why Our Backups Hold Up
Tested, not assumed
Scheduled test restores mean you know the backup works before you need it.
Ransomware-resistant
Immutable and offline copies can’t be encrypted by an attacker who gets into your network.
Data stays in Canada
Off-site copies are stored in Canadian data centres, which helps with client and privacy expectations.
Recovery times in writing
You know how long each system takes to restore, so you can plan around it.
// Process
How Getting Started Works
The same four steps for every new client, whichever service you start with.
Assess
A free IT assessment: devices, network, Microsoft 365, backups and security, rated red, amber or green.
Plan
A written proposal with one monthly price, response targets, what’s included and a list of fixes in priority order.
Onboard
We secure accounts and backups first, document everything, then install monitoring. Usually two to four weeks.
Support & improve
Day-to-day help desk and onsite support, plus regular reviews so your IT keeps up with the business.
// FAQ
Backup & Disaster Recovery Questions
Doesn’t Microsoft back up our Microsoft 365 data?
Microsoft keeps the service available and keeps deleted items for a limited time, but it is not a full backup. A separate Microsoft 365 backup protects against accidental deletion, departing staff, ransomware and retention gaps.
How often should a small business back up?
Critical servers and files at least daily, often hourly for busy systems. Microsoft 365 several times a day. Equally important: test a restore at least every quarter.
What is the 3-2-1 backup rule?
Keep three copies of your data, on two different types of storage, with one copy off-site. We add one more step: keep one copy isolated so ransomware can’t reach it.
Areas We Serve
Backup & Disaster Recovery for businesses across Surrey and the Lower Mainland.
Our Other Services
- IT Support & Help DeskRemote and onsite support with response targets in writing.
- Cybersecurity ServicesLayered protection, staff training and a plan to close the gaps.
- Microsoft 365 & CloudSetup, migration, security and day-to-day support.
- Network, Wi-Fi & VoIPFirewalls, Wi-Fi, cabling and phones that just work.
- IT Consulting & AssessmentsFree IT assessment, security reviews and a technology roadmap.
// Free IT assessment
Find out where your IT really stands.
A free assessment of your devices, network, Microsoft 365, backups and security, with a written summary of what to fix first. No pressure, no jargon.