// Lower Mainland
Managed IT Services in Burnaby
Offices around Metrotown and Brentwood, and business parks across the city. One local IT team, one monthly price, and a written plan for your business.
// Burnaby
Managed IT for Burnaby Businesses
Burnaby is one of the region’s biggest business centres, with office towers at Metrotown and Brentwood, technology and engineering firms in its business parks, and thousands of small and mid-sized companies in light-industrial areas along the Fraser and Lougheed Highway.
Many Surrey businesses also have a Burnaby office, and many Burnaby firms have staff living south of the river. We support both ends the same way: one help desk, devices managed wherever they are, and secure access to files from the office, home or the road.
Call 604-359-5284 or book a free IT assessment. You’ll get a written summary of what’s working, what’s at risk and what to fix first for your Burnaby office.
// Local needs
What Burnaby Businesses Ask Us For
Offices on both sides of the river
Businesses with locations or staff in Burnaby and Surrey get one support plan, managed devices everywhere and secure file access from any office.
One plan across locations
Head office, branch and remote staff on one support plan, with consistent security everywhere.
Devices managed anywhere
Laptops patched, encrypted and backed up whether they are in the office, at home or on the road.
Clear monthly pricing
Per-user pricing in writing, so adding a person or a location never brings a surprise invoice.
// Services
IT Services in Burnaby
Everything a Burnaby business needs from its IT provider, delivered by one team.
- IT Support & Help DeskRemote and onsite support with response targets in writing.
- Cybersecurity ServicesLayered protection, staff training and a plan to close the gaps.
- Backup & Disaster RecoveryTested backups and a recovery plan written before you need it.
- Microsoft 365 & CloudSetup, migration, security and day-to-day support.
- Network, Wi-Fi & VoIPFirewalls, Wi-Fi, cabling and phones that just work.
- IT Consulting & AssessmentsFree IT assessment, security reviews and a technology roadmap.
// Coverage
How we support businesses outside Surrey
We are based in Surrey and support businesses across the Lower Mainland. Day-to-day issues are handled remotely, which is how most problems are fixed fastest anyway. Onsite visits for installs, hardware and network work are scheduled, and urgent hardware failures are prioritized.
Burnaby is reached via the Pattullo or Port Mann bridges, and remote support covers most day-to-day issues in between visits.
What it costs: most Burnaby businesses pay $95–$250 per user per month, depending on the plan. A 20-person office on a mid-level plan typically pays $2,800–$3,900 a month. See the cost guide.
Nearby areas
// Why us
Why Burnaby Businesses Choose Us
- One predictable monthly price. Per-user pricing agreed up front, with what’s included and what isn’t in writing. No surprise invoices.
- A team that knows your setup. Your systems are documented and you have one point of contact, so you never explain your network twice.
- Security built in, not bolted on. MFA, patching, backups and monitoring come with the service, not as a pile of add-ons.
- Local and onsite. Surrey-based support that can be at your door, not a national call centre.
- Straight answers. If something isn’t worth fixing, or you don’t need what a vendor is selling, we say so.
// Process
Getting Started in Burnaby
Assess
A free IT assessment: devices, network, Microsoft 365, backups and security, rated red, amber or green.
Plan
A written proposal with one monthly price, response targets, what’s included and a list of fixes in priority order.
Onboard
We secure accounts and backups first, document everything, then install monitoring. Usually two to four weeks.
Support & improve
Day-to-day help desk and onsite support, plus regular reviews so your IT keeps up with the business.
// FAQ
Questions From Burnaby Businesses
Is there an extra charge for onsite visits outside Surrey?
Onsite support is included in our Complete plans across our service area. Any travel terms for the edges of the area, such as Tsawwassen or Aldergrove, are set out in your proposal before you sign.
How do you support us without being next door?
Through remote management tools that let us monitor, patch and fix devices wherever they are. Most issues are solved faster remotely than a technician could drive to you.
Can you support offices in Surrey and here at the same time?
Yes. Many of our clients have staff in more than one city. Every location gets the same security, the same help desk and one combined agreement.
// Free IT assessment
Free IT assessment for your Burnaby office.
A free assessment of your devices, network, Microsoft 365, backups and security, with a written summary of what to fix first. No pressure, no jargon.