// Lower Mainland
Managed IT Services in Richmond
Logistics, import-export and offices around YVR and the Fraser River. One local IT team, one monthly price, and a written plan for your business.
// Richmond
Managed IT for Richmond Businesses
Richmond’s economy is built around Vancouver International Airport and the Fraser River: logistics and freight forwarders, import and export companies, wholesalers, aviation suppliers and a large professional office market along No. 3 Road and the business parks near the airport.
Import and logistics firms deal with suppliers and customers across time zones, often by email, which makes them a target for payment fraud. We secure their accounts and email, keep shipping and accounting systems backed up and make sure staff can work securely from anywhere.
Call 604-359-5284 or book a free IT assessment. You’ll get a written summary of what’s working, what’s at risk and what to fix first for your Richmond office.
// Local needs
What Richmond Businesses Ask Us For
Securing logistics and trade businesses
Richmond import, export and logistics companies get MFA, email security and monitored systems that keep shipments, invoices and payments safe.
One plan across locations
Head office, branch and remote staff on one support plan, with consistent security everywhere.
Devices managed anywhere
Laptops patched, encrypted and backed up whether they are in the office, at home or on the road.
Clear monthly pricing
Per-user pricing in writing, so adding a person or a location never brings a surprise invoice.
// Services
IT Services in Richmond
Everything a Richmond business needs from its IT provider, delivered by one team.
- IT Support & Help DeskRemote and onsite support with response targets in writing.
- Cybersecurity ServicesLayered protection, staff training and a plan to close the gaps.
- Backup & Disaster RecoveryTested backups and a recovery plan written before you need it.
- Microsoft 365 & CloudSetup, migration, security and day-to-day support.
- Network, Wi-Fi & VoIPFirewalls, Wi-Fi, cabling and phones that just work.
- IT Consulting & AssessmentsFree IT assessment, security reviews and a technology roadmap.
// Coverage
How we support businesses outside Surrey
We are based in Surrey and support businesses across the Lower Mainland. Day-to-day issues are handled remotely, which is how most problems are fixed fastest anyway. Onsite visits for installs, hardware and network work are scheduled, and urgent hardware failures are prioritized.
Richmond is reached via the Alex Fraser Bridge and Highway 91 from Surrey; remote support handles day-to-day needs between visits.
What it costs: most Richmond businesses pay $95–$250 per user per month, depending on the plan. A 20-person office on a mid-level plan typically pays $2,800–$3,900 a month. See the cost guide.
Nearby areas
// Why us
Why Richmond Businesses Choose Us
- One predictable monthly price. Per-user pricing agreed up front, with what’s included and what isn’t in writing. No surprise invoices.
- A team that knows your setup. Your systems are documented and you have one point of contact, so you never explain your network twice.
- Security built in, not bolted on. MFA, patching, backups and monitoring come with the service, not as a pile of add-ons.
- Local and onsite. Surrey-based support that can be at your door, not a national call centre.
- Straight answers. If something isn’t worth fixing, or you don’t need what a vendor is selling, we say so.
// Process
Getting Started in Richmond
Assess
A free IT assessment: devices, network, Microsoft 365, backups and security, rated red, amber or green.
Plan
A written proposal with one monthly price, response targets, what’s included and a list of fixes in priority order.
Onboard
We secure accounts and backups first, document everything, then install monitoring. Usually two to four weeks.
Support & improve
Day-to-day help desk and onsite support, plus regular reviews so your IT keeps up with the business.
// FAQ
Questions From Richmond Businesses
Is there an extra charge for onsite visits outside Surrey?
Onsite support is included in our Complete plans across our service area. Any travel terms for the edges of the area, such as Tsawwassen or Aldergrove, are set out in your proposal before you sign.
How do you support us without being next door?
Through remote management tools that let us monitor, patch and fix devices wherever they are. Most issues are solved faster remotely than a technician could drive to you.
Can you support offices in Surrey and here at the same time?
Yes. Many of our clients have staff in more than one city. Every location gets the same security, the same help desk and one combined agreement.
// Free IT assessment
Free IT assessment for your Richmond office.
A free assessment of your devices, network, Microsoft 365, backups and security, with a written summary of what to fix first. No pressure, no jargon.