Offices & professional firms
Accountants, law and notary offices, real estate and insurance. Secure email, reliable file access and client data handled properly.
// Managed IT · Surrey, BC
Managed IT Services in Surrey, BC
IT support, cybersecurity and cloud for Surrey businesses with 5 to 150 staff. One local team, one predictable monthly price, and a written plan for when things go wrong.
- Help desk that answers, with onsite visits across Surrey
- Security, backups and Microsoft 365 built in
- Per-user pricing and response targets in writing
Sample dashboardillustrative
Plans & pricing in writing
- 6core IT services under one roof
- 24Surrey and Lower Mainland areas served
- $95–$250typical per user, per month
- 1point of contact for your business
// Why managed IT
IT Support That Keeps Surrey Businesses Working
Managed IT services in Surrey should feel simple: your staff call one number, problems get fixed, and the things that cause outages are dealt with before they happen. That is what we do for offices, clinics, shops and industrial companies across Surrey, from City Centre and Guildford to Newton, Cloverdale, South Surrey and Campbell Heights.
For a fixed monthly fee per user, we run your help desk, monitor and patch every computer and server, secure your Microsoft 365, back up your data and look after your network. When remote support isn’t enough, a technician comes to your office. Everything is documented, and it belongs to you.
Not sure where your IT stands? Call 604-359-5284 or book a free IT assessment. You get a written summary of what is working, what is at risk and what to fix first.
// Services
Managed IT, Security and Cloud Under One Roof
Six services, one team, one monthly bill. Not sure what you need? Call 604-359-5284 and tell us what keeps going wrong.
- IT Support & Help Desk Remote and onsite support with response targets in writing. Phone, email and portal supportRemote fixes in minutesOnsite visits across Surrey Learn more
- Cybersecurity Services Layered protection, staff training and a plan to close the gaps. MFA and email filteringEndpoint detection (EDR)Staff phishing training Learn more
- Backup & Disaster Recovery Tested backups and a recovery plan written before you need it. Server and PC backupMicrosoft 365 backupQuarterly restore tests Learn more
- Microsoft 365 & Cloud Setup, migration, security and day-to-day support. Migrations with no lost emailTeams and SharePoint set up properlyIntune device management Learn more
- Network, Wi-Fi & VoIP Firewalls, Wi-Fi, cabling and phones that just work. Firewalls and switchesOffice and warehouse Wi-FiCabling, moves and VoIP Learn more
- IT Consulting & Assessments Free IT assessment, security reviews and a technology roadmap. Free IT assessmentSecurity and risk reviewsRoadmaps and vCIO Learn more
// The full stack
Every Layer of Your IT, Looked After
Most IT problems happen where two things meet: a laptop and the Wi-Fi, Microsoft 365 and a phone, a backup and the server it was meant to protect. When different people look after each piece, problems fall through the gaps.
We manage the whole stack together, from the people using it to the strategy behind it, and wrap every layer in security. One team sees the full picture, so fixes stick.
// Who we help
Built for the Way Surrey Does Business
Surrey runs on professional offices, industrial parks and clinics. We support all three, and the businesses in between.
Industrial, trades & distribution
Manufacturers, distributors and contractors in Campbell Heights, Port Kells and Newton. Wi-Fi to the dock door, ERP uptime and multi-site networks.
Medical, dental & clinics
Practices that hold patient information. Fast front-desk support, tested backups and systems set up with privacy obligations in mind.
- Accounting & finance
- Legal & notary
- Medical & dental
- Manufacturing
- Construction & trades
- Logistics & distribution
- Real estate & insurance
- Non-profits
// Cost estimator
What Do Managed IT Services Cost in Surrey?
Move the slider to your number of staff and pick a plan level. Ranges are typical for Surrey and Metro Vancouver in 2026; your quote follows the free assessment.
Essentials plus onsite visits, the full security stack, Microsoft 365 backup and network management.
Showing 20 staff on the Complete plan.
estimate
Per month
Per user, per month
Per year
One-time onboarding
For comparison, one full-time in-house IT generalist in Metro Vancouver costs about $75,000–$100,000 a year including benefits, and covers one person’s skills and hours.
Estimate only. Servers, extra sites and specialist software are priced per device (servers typically $150–$300 a month each). Microsoft 365 licences are billed separately at Microsoft’s price. How pricing works
// Compare
Break-Fix, In-House or Managed?
There are three ways to run IT in a growing business. For most Surrey companies with 5 to 150 staff, managed IT gives the most coverage per dollar. A 20-person office on a mid-level plan typically pays $2,800–$3,900 a month.
| Break-fix | In-house IT | Managed IT | |
|---|---|---|---|
| Cost pattern | Hourly, typically $125–$175/hr. Unpredictable | $75k–$100k a year per person | Fixed per user, per month |
| When problems get fixed | When someone is free | When your person is in, not sick or on holiday | Response targets in writing, team cover |
| Prevention | None. Reactive only | Depends on the person | Monitoring and patching 24/7 |
| Security | Ad hoc | Often stretched thin | MFA, EDR, filtering, training built in |
| Documentation | Rarely | Often in one person’s head | Maintained, and yours to keep |
| Best for | A handful of devices, low risk | Large teams with complex in-house systems | Businesses with 5 to 150 staff |
// Process
How We Take Over Your IT
Four steps, with nothing switched off until its replacement is working.
Assess
A free IT assessment: devices, network, Microsoft 365, backups and security, rated red, amber or green.
Plan
A written proposal with one monthly price, response targets, what’s included and a list of fixes in priority order.
Onboard
We secure accounts and backups first, document everything, then install monitoring. Usually two to four weeks.
Support & improve
Day-to-day help desk and onsite support, plus regular reviews so your IT keeps up with the business.
// Why us
Why Surrey Businesses Choose Us
- One predictable monthly price. Per-user pricing agreed up front, with what’s included and what isn’t in writing. No surprise invoices.
- A team that knows your setup. Your systems are documented and you have one point of contact, so you never explain your network twice.
- Security built in, not bolted on. MFA, patching, backups and monitoring come with the service, not as a pile of add-ons.
- Local and onsite. Surrey-based support that can be at your door, not a national call centre.
- Straight answers. If something isn’t worth fixing, or you don’t need what a vendor is selling, we say so.
// Service areas
IT Support Across Surrey and the Lower Mainland
Surrey’s town centres and business parks first, and the cities around them: Delta, White Rock, Langley, New Westminster, Burnaby, Coquitlam, Richmond and Vancouver.
Surrey town centres
Surrey business parks
Across the Lower Mainland
// FAQ
Common Questions About Managed IT
What are managed IT services?
Managed IT services means handing day-to-day responsibility for your technology to an outside team for a fixed monthly fee. Instead of calling someone when things break, the provider monitors, maintains and secures your systems continuously, and runs the help desk your staff call for support.
For a Surrey business that typically covers computers and servers, Microsoft 365, the network, backups and cybersecurity.
How much do managed IT services cost in Surrey?
Most Surrey businesses pay between $95 and $250 per user per month, depending on the level of service. A 20-person office on a mid-level plan usually lands around $2,800–$3,900 a month. One-time onboarding is typically about one month’s fee. See the full cost guide.
What do managed IT services include?
A typical plan includes help desk support, remote and onsite fixes, 24/7 monitoring, patching and updates, antivirus and endpoint detection, Microsoft 365 administration, backups, network management and regular reviews. Higher plans add security training, compliance documentation and strategy (vCIO) meetings. See all services.
Do you only work in Surrey?
Surrey is home, from City Centre and Guildford to Newton, Cloverdale and South Surrey, but we support businesses across the Lower Mainland, including Delta, White Rock, Langley, New Westminster, Burnaby, Coquitlam, Richmond and Vancouver. See all service areas.
How quickly do you respond?
Response targets are written into your agreement by priority. A common structure is: critical issues that stop the business are picked up within an hour during business hours, high-priority issues the same day, and routine requests within one business day. Most calls are answered and fixed while the person is still on the line.
Do we have to sign a long contract?
You’ll see the term and the notice period in writing before you sign anything. We would rather keep a client because the service is good than because a contract says so.
// Free IT assessment
Find out where your IT really stands.
A free assessment of your devices, network, Microsoft 365, backups and security, with a written summary of what to fix first. No pressure, no jargon.